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All rentals require a caretaker or crew. See Terms and Conditions

Goldhill Tower 5 Annapolis St. Greenhills, San Juan

Terms and Conditions
1. Booking and Confirmation
A signed SOA is required to confirm any booking, whether via physical or electronic signature. No signed SOA, no booking.
2. Rental Period and Charges
The rental period begins upon release of the equipment and ends upon complete return. Charges apply regardless of actual, partial, or non-use. One (1) rental day is equivalent to a maximum of sixteen (16) consecutive hours. Overtime charges apply beyond this period for both equipment and manpower.
3. Caretaker Requirement
All rentals require an IM Rentals-designated caretaker or crew unless otherwise approved. Any waiver is subject to IM Rentals’ sole discretion and may be denied, conditioned, or revoked at any time.
4. Identification and Security
The Client or authorized representative must present at least one (1) valid original government-issued ID and consents to verification, photocopying, and photo documentation. Accepted IDs are limited to a Philippine Driver’s License (subject to LTMS verification) or a valid Philippine Passport.

IM Rentals may require one or more of the following as a condition for release or waiver approval: security deposit, advance payment, company or personal guarantee, credit card authorization, or other reasonable security arrangements. Where a caretaker is waived, stricter requirements may apply. Failure to provide sufficient identification or security shall result in denial of release or cancellation without liability on the part of IM Rentals.
5. Security Deposit
IM Rentals may require a security deposit of up to fifty percent (50%) of the equipment’s replacement value. The deposit shall be refunded only after complete return and inspection. Any damage, loss, delay, or related cost shall be deducted, without prejudice to further claims.
6. Payment Terms
Payments shall be made to IMx Innovations Inc. unless otherwise agreed. Full payment is due on the rental day unless otherwise agreed in writing. Any unpaid balance shall accrue interest at ten percent (10%) per month, compounded monthly, until paid in full. IM Rentals reserves the right to suspend services for non-payment.
7. Cancellation
Cancellations within twelve (12) hours of pickup are subject to a 30% fee. Cancellations within six (6) hours are subject to a 50% fee.
8. Extensions and Late Returns
Any extension of the rental period must be approved in advance. Unauthorized extensions shall be charged at applicable overtime or daily rates and may be treated as a breach of this Agreement. Late returns may incur additional charges, penalties, and recovery costs.
9. Crew Welfare and Logistics
The Client shall provide proper transportation, adequate meals, and reasonable beverages for IM Rentals personnel, unless otherwise agreed. Meals must be sufficient and provided at appropriate intervals throughout the rental period. Failure to comply allows IM Rentals to charge the Client, suspend operations, or withdraw services.
10. Safety, Conduct, and Compliance
IM Rentals strictly complies with applicable safety regulations. The Client shall ensure a safe working environment, humane working conditions, and respectful treatment of personnel at all times.
11. Right to Refuse or Withdraw
IM Rentals may immediately refuse, suspend, or withdraw personnel and/or equipment without liability in cases of unsafe conditions, legal violations, inadequate crew welfare, security risks, or unprofessional conduct. All payments shall remain non-refundable, and the Client shall remain liable for all costs incurred.
12. Responsibility and Risk of Loss
The Client assumes full responsibility for the equipment from release until return, including loss, theft, damage, or misuse, whether caused by the Client, its representatives, or third parties, except where solely caused by IM Rentals personnel.
13. Use, Handling, and Restrictions
The Client shall use the equipment only for its intended purpose and in accordance with proper operating standards. The Client shall not sub-rent, lend, modify, or allow unauthorized use of the equipment without prior written consent from IM Rentals.
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